comScoreTag Job - Deskside Support (Ref: DS10619), RECKON Total Staffing Solution
RECKON Total Staffing Solution

RECKON is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. To cope with our rapid business growth, we hire a tremendous number of employees to work in the technology territory of Leading Financial Institutions, Retails & Marketing, Telecommunications, Government Departments and Educational Establishments around the region.,

If you are an Information Technology professional, a fresh graduate and possess the enthusiasm to involve in the IT field, do not hesitate to contact us now for your career development. We are pleased to share the opportunities with you.

Deskside Support (Ref: DS10619)

Job Ref.DS10619


We are currently seeking caliber candidates as a Deskside Support for our partner which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

Experienced candidates will be considered for a senior position, and we offer highly competitive package to the ideal candidates.


  • Participate in the maintenance support of office common Hardware/Software (e.g. E-mail systems, fax service, Internet access service).
  • Monitor computer operations (system and network) and be able to identify and respond to failures.
  • Handle phone-in and email support enquiries in using our services.
  • Physically set up computers and Software System installation.
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
  • Provide day-to-day PC/LAN administration and trouble-shooting services.


  • Diploma or above in Computer Science or related discipline.
  • Work experience in financial industry (preferably in investment banks/ securities houses/ brokerage firm) a definite advantage.
  • Relevant 1-2 experience in supporting PC/notebook hardware, network printer, MS Windows and standard software.
  • Good communications skill, self-motivated and good troubleshooting skill.
  • Good command of written and spoken English and Cantonese.
  • Recent Fresh graduates are welcomed to apply for Trainee positions, and on-the-job training will be provided.
  • Immediate availability is highly preferred.


  • 5-day work week
  • On-Job Training
  • Promotion opportunity
  • Meal Allowance
  • Night Shift Allowance
  • Paid Overtime
  • Medical Allowance
  • Attractive remuneration
  • Year-end performance Bonus
  • Permanent Headcount
  • Size-able IT Dept., running in small to middle team structure, good promotion opportunity
  • Professional Certificate Exam allowance

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by clicking "Apply Now".

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Job Ref No.
DS10619 (CT3112275-01#3814)
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  • 5-day week
  • Gratuity
  • Insurance plan
  • Medical plan
  • Paid overtime
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