Deskside Support Supervisor / Service Engineer / IT Support

  Our client is looking for high caliber candidates to join their technical team. Candidates will be exposed to sizable projects with reputable customers. The job offers excellent opportunity for candidates to develop his/her career in IT Industry.

Job Descriptions :

l Provide day-to-day PC/LAN administration and trouble-shooting for user workstations, notebooks, systems and network equipments

l Provide helpdesk support and perform customization and configuration works following answering problems over the phone and on-site investigation

l Provide routine administration and maintenance on Windows 2000/2003/2008 Servers and Lotus Domino Servers

l Apply regular security patch, renew server certificate, install fixes/security patch, perform system health check

l Set up, maintain, and monitor server backup jobs and necessary data restoration tasks

l Interact and follow up with HW & SW supplier for backbone equipment and software for maintenance and fault reported

l Produce service performance and system performance statistics reports

Job Requirements :

-         Higher Diploma / Degree holder in Computer Science or equivalent

-         At least 2 years’ post-qualification IT experience in:

l Performing day-to-day LAN Administration, maintenance and troubleshooting of Windows 2003/2008/2008R2 servertroubleshooting HW, SW, networking and configuration problems in PCs, notebooks & network printers

l Managing Windows 2003/2008/2008R2 system services such as Active Directory, DHCP, DNS and RAS

l Managing centralized NAV system software (e.g. Symantec SEP, TrendMicro OfficeScan)

l Managing centralized backup system software (e.g. ARCserve, Backup Exec, Veeam)

- Below professional qualifications is preferred :

l IBM Certified Associate System Administrator

l Microsoft Certified System Engineer (MCSE) or Microsoft Certified IT Professional (MCITP)

l Cisco Certified Network Associate (CCNA)