comScoreTag Job - Desktop / Helpdesk Support Engineer, Swing Consulting Limited
Swing Consulting Limited

Swing Consulting Limited is an IT consulting firm, we provide wide range of IT solution to major Corporations in Hong Kong including software development, IT infrastructure, Network deployment etc.

For company development, we are looking for high caliber candidates with matching background and expertise to respond to current opening for the following position.


Please send your CV by clicking "Apply Now". 

Desktop / Helpdesk Support Engineer

Job Ref.SW9302


  • Supporting around 300+ users.
  • Providing Helpdesk support, Remote support and troubleshooting for End-users.
  • Ability to assist in Reporting, Inventory and Building and Upgrade Desktop devices.
  • Problem Management with Service partner.
  • Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests.
  • Maintain office working machines including printers, copiers, fax machines, scanners, video conference systems, and telephone systems.
  • Assist the team in supporting and upgrading end-users’ applications and hardware devices.


  • High Diploma or above in Computer Science or Information Technology or equivalent.
  • At least 3 years of Helpdesk Support experience (i.e. Remote and Level 1 and 2 Support); 30% End-user Support at client sites.
  • Provide Helpdesk and End-user Support Service.
  • Passion in supporting clients via Telephone and face to face support.
  • Independent and eager to deal with users.
  • Customer Service Oriented.
  • Good communication of written and spoken in English and Cantonese.


Please send your full Resume with Word format by email or fax: 3426 2763, or click "Apply now" to submit your application. 

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Apply Now
Job Ref No.
SW9302 (CT3112279-01#4026)
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