Job ref no.: CT3113310-01#0169
Endeavour Search Limited

Desktop Support Engineer - International Bank (Open to candidates with non-banking background)

Endeavour Search Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Housing allowance
  • Insurance plan
  • Medical plan

Executive Summary:

We are working with a global investment to bank to hire a Desktop Support Engineer. This is a golden opportunity to advance your career into the investment banking industry. The successful candidate will be a highly motivated individual with strong English communication skill and desktop support background in a multinational business environment.

Duties & Responsibilities:

  • Provide on-site technical support for desktop PCs – both software and hardware
  • Set up computers and install software systems
  • Support in-house applications and market data
  • Perform basic hardware moves and changes
  • Record and manage all incidents and client requests in ticket-tracking system
  • Ensure timely resolution of issues
  • Report to managers of project progress, significant problems and expected delays
  • Provide other IT-related support which includes off-hour support
  • Test applications before rollout
  • Documentation of products and processes

Key Requirements:

  • Degree holder in Computer Science or relevant discipline
  • At least 2 to 5 years working experience in the IT industry
  • Experience in customer service delivery, preferably with trading floor/ investment banking support
  • In-depth knowledge in supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Basic understanding of network and server-side infrastructure
  • Experience in project execution
  • Solid understanding of Intel based PC hardware/peripherals
  • Experience in market data support an advantage
  • Able to make sound decisions following approved procedures in a fast-paced environment
  • Able to effectively manage multiple tasks occurring simultaneously
  • Good Command of both written and spoken Chinese and English
  • Candidates with less experience will be considered for IT Support Engineer


To apply, please send your CV to alfa at or call 3956 1828.

More job information
Job ref no. CT3113310-01#0169
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Middle management level
  • Degree