Robert Walters 46 reviews -Hong Kong Salary
Join a highly respected, international bank as a Desktop Support Engineer.
Responsible for desktop software & hardware support and work with service providers in case of hardware failure.
To install and test PC peripherals as requested by users according to the bank standard.
To follow up procurement & delivery of hardware/software that’re required by users.
To install software/application according to user requirements or application installation procedure, and act as the first line support of software & applications.
To co-ordinate & liaise with other IT teams for network connection of desktop equipment.
To provide relocation services on IT desktop equipment.
To maintain up-to-date hardware inventory.
To administrate Windows user account.
To satisfy all administrative requirements of the position.
To update SAP for procurement & fixed assets control.
To deploy latest Security Patches
To support VC and voice recording playback
Direct contribution to operational permanent control framework.
Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
Comply with regulatory requirements and internal guidelines
Contribute to the reporting of all incidents according to the Incident Management System
Technical & Behavioral Competencies
Good working knowledge of Windows 7/10, MS Office 2010/2016, Lotus Notes, Outlook
Good skill in desktop hardware and software problem resolution
Good spoken English and Cantonese
Good written English
Good interpersonal communication skill
Specific Qualifications (if required)
Over 3 yrs working experience in a banking environment
Interested parties please click Apply Now
+852 2103 5368
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