Job ref no.: CT3116068-01#0197
Hang Seng Bank

Development Manager (Retail Products and Services)

Hang Seng Bank

Operations, Services and Technology – Information Technology

Hang Sang deploys the latest technologies to meet changing customer needs and enhance the Bank’s leading and competitive position in the market.

Our professional Information Technology experts are dedicated to developing customer-oriented systems and ensuring that our valuable customers can enjoy a sophisticated range of banking products in the most efficient and convenient way.

We are currently seeking a high caliber professional to join our department as Development Manager (Retail Products and Services).


Principal responsibilities

  • Lead a team for the development and deployment of IT solutions to support credit card services in Hong Kong
  • Provide strategic advice and consultancy service to business and IT management to enable business growth and delivery of excellent IT service
  • Lead, develop and implement data quality management programs in the Bank
  • Work with and support businesses to implement Group Data Strategy, Group Data Policy Framework and related support
  • Prioritize and manage development and implementation of enhancements/changes; oversee testing processes and acceptance signoff
  • Contribute to the development, implementation and oversight of policy and governance frameworks, procedures and standards to ensure effective risk management, quality control and compliance are in place
  • Coach application development officers on their job related responsibilities; conduct performance reviews, appraisals and personal development planning
  • Provide on-going support and maintenance for production systems and system enhancement to support strategic business growth and development



  • University degree in Computer Science or related disciplines
  • Minimum 7 years hands-on experience in development and support of applications in iSeries, RPG, CL.
  • Experience in supporting financial applications particularly in credit card business will be an added advantage
  • At least 2 years of experience in managing an application team.
  • In-depth knowledge and experience in using SDLC and Agile/DevOps development methodologies
  • Strong leadership, analytical, problem solving and communication skills
  • Proficiency in both English and Chinese, fluent in Putonghua is preferable
  • Great sense of ownership, quality oriented and servicing mindset to ensure efficient and effective customer service processes

(Candidates with less experience will be considered for the position of Assistant Development Manager.)


System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.  We welcome your interest in our Hang Seng career opportunities.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116068-01#0197
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 20 years or above
Career Level
  • Middle management level
  • Degree