Job ref no.: CTS-01574 (CT3117725-01#0533)
HKT Services Limited

Digital and Social Media Officer

HKT Services Limited

  • Insurance plan
  • Medical plan

To cope with the development and expansion of online community platforms for improved customer experience, we are looking for energetic and self-motivated individuals to serve our customers via different online communication tools such as forums, Instant Messenger, Facebook, email, Live Chat, and other social media platforms.

Job Responsibilities:

  • Identify and monitor online community trends and potential crisis
  • Research and identify valuable content, and use the verified information effectively to engage target audience
  • Execute online promotion campaigns and involve in all social media channels to increase customer engagement and loyalty
  • Assist in content creation (text, photo and video) and promote via social media

Job Requirements:

  • Passion for all things, particularly for social and digital media, and able to work independently
  • Degree holder in Journalism, Communication, Marketing, or related disciplines
  • At least 1 year of relevant experience in social media promotion (having personal blog/experience in writing content for blogs are definitely advantages)
  • Good command of written and typing skills in English and Chinese
  • Shift duty is required (10:00 to 22:00), 42.5 working hours per week including weekend and public holidays

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email to Human Resources.


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. 

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