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Job ref no.: CTS-S07629
HKT Services Limited

Digital Customer Service Representative 網 絡 客 戶 服 務 代 表 (5-day work) (Join-in Bonus up to $12,000)

HKT Services Limited

Benefits
  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan

 

<< Join us in July, you can enjoy Join-in Bonus up to $12,000 >>

< Welcome fresh graduates >

 

Responsibilities

  • Handle customer’s enquiries, complaints and technical support via email and web chat in a timely and professional manner

 

Working location

  • Shatin (nearby City One Town)

 

Working hour

  • 42.5 hours per week, 5-day work
  • Willing to take up day or night shift duty (optional to candidates) and work on weekend & public holidays

 

We look for

  • F.5 / DSE or above with 1 year of customer service experience or Bachelor degree holder
  • Customer-oriented and good caring attitude
  • Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm
  • Good command of written English and Chinese
  • Hands-on experience of PC operations and Internet knowledge

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical coverage
  • MPF / Occupational Retirement Schemes
  • Employee product / service discounts
  • Study sponsorship

 

Walk-in Day

Date:18 Jul (Wed)

Time:2pm to 5pm

Venue:15/F, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay (MTR Quarry Bay Exit A)

鰂魚涌英皇道979號太古坊電訊盈科中心15樓 (港鐵鰂魚涌站A出口)

Document required:Original of HKID, original and copy of academic & working reference

Reservation Number:2888 7388

 

Application method

You can also send us your resume (please indicate the position applied) via the following methods.

Email:      career-consumer@pccw.com

Fax:         8108 7908

Whatsapp:   6029 4292

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

More job information
Job ref no. CTS-S07629 (CT3115164-01#0466)
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel