Job ref no.: CT3117856-01#0033
JCDecaux Pearl & Dean Limited

Digital Engineer

JCDecaux Pearl & Dean Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan


  • Acts as key/ initial contact for incidents/ problems and to escalate, if necessary for incident/problem management and resolution. Ensure incidents, problems and root cause actions are properly managed and delivered, by working in close collaboration with Operations team and Regional IT team
  • Monitors key IT performance metrics. Ensure operational risks are identified and mitigated
  • Ensure optimal network connectivity and health. Provide feedback on network performance and improvement activities to reduce downtime and lower repair costs
  • Determine the maintenance and capacity planning of the network and systems
  • IT systems & data backup and recovery, participate in Disaster Recovery and BCP responsibilities
  • Work with Projects/ Operations team to properly install digital media including screens and players in accordance to set procedures, guidelines and standards
  • Ensure digital media assets are adequately maintained for smooth and sustainable operations, including maintenance of digital parts inventory to support maintenance programme
  • Follow established IT and Digital Operations processes to ensure consistency and standardization
  • Exercise preventive maintenance schedules and protocols for troubleshooting of Network and digital media assets
  • IT Security: Provide education and user awareness on cyber-security threats; Monitor and manage IT security posture within organization; Patching of all applicable devices, systems and appliances
  • Work closely with Regional HQ to oversee and determine timeframes for IT/digital projects including system updates, upgrades, and migrations
  • Working with peers, key stakeholders and Regional IT Team to deliver excellent IT services and service recovery when facing outages
  • Ensure prudent and cost consciousness IT spending when performing hardware refresh and repair activities


  • 3 - 5 years IT support and maintenance experience, media and advertising industry and working with Cloud/SaaS technologies
  • Contribute as team members in IT/ Application projects
  • Linux System administration (Installation, Configuration and Troubleshooting of Linux environment)
  • Deep knowledge in End User Computing and IT Infrastructure administration
  • Experienced in Incident and Problem Management
  • Demonstrable experience of supporting critical applications working to tight deadlines
  • Motivated, proactive & independent; anticipates problems and works effectively within teams (locally as well as regionally)
  • Good communication skills with experience managing a number of different stakeholders (IT as well as business)
  • Fluent English and Cantonese speaking and writing

We offer a 5-day week with excellent benefits including medical and dental scheme. Interested parties, please send your full resume with your current / last and expected salary to Human Resources Department by clicking Apply Now.

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More job information
Job ref no. CT3117856-01#0033
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • Degree