Job ref no.: CT3117856-01#0108
JCDecaux Pearl & Dean Limited

Digital Engineer

JCDecaux Pearl & Dean Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

  • Acts as key/ initial contact for incidents/ problems and to escalate, if necessary for incident/problem management and resolution. Ensure incidents, problems and root cause actions are properly managed and delivered, by working in close collaboration with Operations team and Regional Digital Operations team
  • Ensure optimal digital network connectivity and health. Provide feedback on network performance and improvement activities to reduce downtime and lower repair costs
  • Work with Projects/ Operations team to properly install digital media including screens and players in accordance to set procedures, guidelines and standards
  • Ensure digital media assets are adequately maintained for smooth and sustainable operations, including maintenance of digital parts inventory to support maintenance programme
  • Follow established Digital Operations processes to ensure consistency and standardization
  • Exercise preventive maintenance schedules and protocols for troubleshooting of Network and digital media assets
  • Work closely with Regional and Global HQ to oversee and determine timeframes for Digital projects including system updates, upgrades, and migrations
  • Ensure prudent and cost consciousness spending when performing hardware refresh and repair activities
  • 3 - 5 years IT support and maintenance experience
  • Contribute as team members in IT/ Application projects
  • Linux System administration (Installation, Configuration and Troubleshooting of Linux environment)
  • Basic Network Architecture Knowledge (Cisco Equipment)
  • Experienced in Incident and Problem Management
  • Demonstrable experience of supporting critical applications working to tight deadlines
  • Motivated, proactive & independent; anticipates problems and works effectively within teams (locally as well as regionally)
  • Good communication skills with experience managing several different stakeholders (IT as well as business)
  • Fluent English and Cantonese speaking and writing

We offer a 5-day week with excellent benefits including medical and dental scheme. Interested parties, please send your full resume with your current / last and expected salary to Human Resources Department by clicking Apply Now.

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More job information
Job ref no. CT3117856-01#0108
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • Degree