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Job ref no.: 0000AY5P
HSBC

Digital Resource Enablement Specialist - Retail Banking and Wealth Management

HSBC

Some careers open more doors than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. 

We are currently seeking a high caliber professional to join our team as Digital Resource Enablement Specialist. 

In this role, you will

  • Lead Planning and Support activity for the Digital team, providing contingency and deputising for the Senior Digital Planning and Support Manager.
  • Leading Digital budget management and planning
  • Leading the activity required to manage third party relationships by working closely with procurement and legal partners including vendor risk management and contract renewals
  • Operational management of the Digital, including recruitment tracking and cost effective travel 
  • Lead reconciliation, business risk management and audit of live Testing data
  • Ownership for the digital small enhancement process, including reporting and chairing meetings with in country stakeholders
  • Working collaboratively to support delivery of the Global Digital Objectives, through resource and budget planning and facilitation of prioritisation activity
  • Lead, coach and develop effective team through communication, performance management, development plans and reward or recognition practices.  

To be successful in this role, you should meet the following requirements

  • Graduate
  • Strong numeracy and accountancy skills and expertise with a working knowledge of analysis tools like Excel
  • People experience in customer focused organizations, in disciplines such as Digital, HOST or change management, with leadership skills motivating and inspiring others to excel
  • Strong analytical ability and experience. Excellent attention to detail, and the ability to work with complex data from a variety of sources, and to operate effectively where data is ambiguous or incomplete
  • Excellent understanding of project methodology, frameworks and best practice
  • Working knowledge of Clarity and GpDM, along with full standard range of MS Office applications such as Powerpoint
  • Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations
  • Experience of operational planning and management, understanding resource requirements in order to fulfill project delivery
  • Strong commercial focus, ability to balance risks vs. rewards and maximize cost effectiveness and profitability for the business
  • Strong negotiation and relationship skills to satisfy a wide range of internal and external customers with conflicting priorities
  • Pragmatic decision making skills, with the ability to make clear judgments and understand the implications
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Ability to approach things differently or do different things to deliver goals
  • Respectful of different cultures, working with colleagues from across all 5 regions
  • High levels of resilience and self motivation. 

For further details and application information please visit our career site, search under reference number 0000AY5P 

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by The Hongkong and Shanghai Banking Corporation Limited

More job information
Job ref no. 0000AY5P (CT3113706-01#0603)
Salary
  • Up to 8,000 / month (negotiable)
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 4 years - 6 years
Career Level
  • Middle management level
Education
  • Degree