Digital Solutions Manager

About the Role

You will be responsible for being a senior digital solutions manager who manages tier 1 clients and enterprise projects, with our award-winning team. Projects vary from: enterprise solutions, marketing touch-points and experiential creative projects. On a day to day basis you will be required to get involved in every part of the production process to help each team and project reach the milestones required.

Responsibilities

• Project requirements gathering (creative, business, functional, technical).
• Analyse enterprise business and user requirements, propose solutions and creating design specifications;
• Project planning by defining scope, task-based schedules and critical milestones, resource management, and budgeting;
• Key interface between the Digital Solutions Team and clients, Creative, Account Servicing, third party vendors etc;
• Consistent management, monitoring, and reporting on project progress and resource usage;
• Provide project management to assigned projects and prepare relevant documentation;
• Ensuring quality of deliverables by planning and executing thorough test plans both at a technical, creative and brand level;
• Help to manage change requests and client expectations working closely with the project management team;
• Actively pre-empt issues and manage / alleviate risks;
• Build relationships to proactively attain new projects on account level;
• Develop and maintain the customer base by providing excellent account management services;
• Provide pre- and post-sales support to projects and clients;
• Flexible in managing customer expectation while maintaining project profitability and timeline;
• Support Managing Director, your supervisor and other senior management staffs in daily business operation and development;

Requirements

• Minimum 8 years relevant experience in project management, especially in professional digital agency / enterprise solution company will be an advantage;
• Candidate with business, marketing, digital, IT, or computer science academic background will be a perfect match;
• Excellent people management and client contact skills;
• Problem-solver and have the flexibility and ability to manage other people’s opinions;
• Good presentation and communication skill;
• English language with Cantonese language skills are desirable. Putonghua will also be a plus;
• Manage and motivate people at all levels of seniority and background;
• Ability to work under pressure, multi-task, prioritize and able to meet and exceed deadlines;
• Well organized with excellent attention to detail;
• PMP certified will be a plus;
• Be able to take up multiple roles within the company and help teams with their work when required;
• With a can-do attitude, an active team leader and team player;
• Necessary business travel may be required.

Take your place in the best innovative and design firm in the region where your input & ideas will always be treasured. 

Applicant is required to provide a full resume, employment and salary record/expectation and clear proof of proficiency in the above skills. 

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