Job ref no.: CT3124792-01#3404

Digital Solutions Manager

Mirum Hong Kong / DesignerCity (HK) Ltd

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Gratuity
  • Insurance plan
  • Medical plan

About the Role

You will be responsible for being a senior digital solutions manager who manages tier 1 clients and enterprise projects, with our award-winning team. Projects vary from: enterprise solutions, marketing touch-points and experiential creative projects. On a day to day basis you will be required to get involved in every part of the production process to help each team and project reach the milestones required.



  • Project requirements gathering (creative, business, functional, technical).
  • Analyse enterprise business and user requirements, propose solutions and creating design specifications;
  • Project planning by defining scope, task-based schedules and critical milestones, resource management, and budgeting;
  • Key interface between the Digital Solutions Team and clients, Creative, Account Servicing, third party vendors etc;
  • Consistent management, monitoring, and reporting on project progress and resource usage;
  • Provide project management to assigned projects and prepare relevant documentation;
  • Ensuring quality of deliverables by planning and executing thorough test plans both at a technical, creative and brand level;
  • Help to manage change requests and client expectations working closely with the project management team;
  • Actively pre-empt issues and manage / alleviate risks;
  • Build relationships to proactively attain new projects on account level;
  • Develop and maintain the customer base by providing excellent account management services;
  • Provide pre- and post-sales support to projects and clients;
  • Flexible in managing customer expectation while maintaining project profitability and timeline;
  • Support Managing Director, your supervisor and other senior management staffs in daily business operation and development;


  • Minimum 8 years relevant experience in project management, especially in professional digital agency / enterprise solution company will be an advantage;
  • Candidate with business, marketing, digital, IT, or computer science academic background will be a perfect match;
  • Excellent people management and client contact skills;
  • Problem-solver and have the flexibility and ability to manage other people’s opinions;
  • Good presentation and communication skill;
  • English language with Cantonese language skills are desirable. Putonghua will also be a plus;
  • Manage and motivate people at all levels of seniority and background;
  • Ability to work under pressure, multi-task, prioritize and able to meet and exceed deadlines;
  • Well organized with excellent attention to detail;
  • PMP certified will be a plus;
  • Be able to take up multiple roles within the company and help teams with their work when required;
  • With a can-do attitude, an active team leader and team player;
  • Necessary business travel may be required.

Take your place in the best innovative and design firm in the region where your input & ideas will always be treasured. 

Applicant is required to provide a full resume, employment and salary record/expectation and clear proof of proficiency in the above skills. 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3124792-01#3404
Job Function
Employment Term
  • Permanent
  • Freelance
  • Contract
  • Temporary
  • Part-time
  • Full-time
  • 8 years - 13 years
Career Level
  • Non-management level
  • Degree