The Role Responsibilities
Understanding of Client
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Deep understanding of clients’ business needs, footprint and decision-making process.
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Owns TB Client Map and Account Plan commitments.
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Deep understanding of client treasury management needs, ecosystem and supply chain.
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Build full access to cash management and trade finance decision makers through active client calling; including treasury, procurement and sales centres, strategic sourcing, export teams, structured financing teams, channel / distribution management teams.
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Build access at operating level in the client shop.
Revenue and TB Drivers
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Complete ownership of client level revenue for Cash and Trade.
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Complete ownership of the assigned portfolio’s Driver levels.
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Manage the execution through to revenue realisation as per scorecard metric.
Client Team
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Pro-actively lead Cash and Trade opportunity development with the CCIB team.
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Execute activities in line with TB sales pipeline and deal review policies.
Ideation/Pitches
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Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
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Input into BCA’s via Product Conditions for assigned portfolio.
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Facility structuring for Trade deals, working with SST and other key stakeholders where relevant.
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Proposal and pitches to the clients.
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Provide input to Product Managers on evolving client and competitor landscape.
Execution
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Put up PSRs / Deal Reviews where applicable.
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Coordinate with SSD deals.
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Document negotiation for new to bank business.
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Active role in credit and compliance approvals on CA deviations for assigned portfolio.
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Grow Utilisation on Trade limits for assigned portfolio.
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On RS details, work with the RSMs on deals.
Client servicing support
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Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CCIB).
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Working with assigned TTO and PSM for superior client servicing and experience
Risk Management
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Manage all Cash and Trade Sales risks in the assigned Portfolio. Conform to global standards, improve risk metrics, e-enablement and culture, and ensure no failed audits (internal and external).
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Adhere to good sales practices in relation to relevant policies, behaviours (per Culture, Conduct and Behaviours) and FOSAF.
Our Ideal Candidate
Experience
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Broad banking experience
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Deep knowledge of TB products
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More than 10 years experience in driving TB business
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Proven ability to independently identify, drive and deliver on opportunities.
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Strong executive impact and track record of new to bank sales success.
Knowledge
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Practitioner with Advanced Cash and Trade knowledge.
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Structuring Solutions and ability to handle documentation.
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Strong credit understanding and experience.
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Seen as an industry expert in Cash and Trade.
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Understanding of how to work effectively within a matrix / network organisation.
Skills
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Ability to proactively identify client needs and create solutions to generate new to bank business.
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Ability to cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.
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Ability to probe the commercial implications of a client’s needs and provide solutions and advice that positively impact the client’s operational and financial performance.
Behaviours
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Wants to be a trusted advisor – positions as the “go to" person for clients when they desire strategic TB input.
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Strong credibility with key stakeholders, i.e. Risk, CCIB, ITO, etc.
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Sharp commercial focus, analytical mindset, consultative engagement style, innovative problem-solving approach, and strong achievement orientation.