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Job ref no.: CT3115757-01#0003
Hong Kong Parkview

Duty Manager

Hong Kong Parkview

Benefits
  • Meal allowance
  • Shuttle bus
  • Year-end bonus

The most prestigious serviced apartment in Hong Kong is inviting high calibre applicants for the following position:-

Responsibilities:

  • To represent management and take charge of situations and make necessary decisions in the absence of the Department heads.
  • To provide and ensure efficient and quality front line guest services at all time
  • To maintain smooth relationships between management and guests, resolve problems arising from guests’ complaints and attend inquiries with dispatch and report all guest complaints, compliments, and suggestion to the management.
  • To handle complaints which result in both satisfaction of the guests and protection of the Hong Kong Parkview interest
  • To maintain comments and complaints relating to service standards and take any necessary action to achieve the highest level of hospitality service.


Requirements:

  • Degree or Diploma holder in Hospitality Management or related discipline
  • A minimum of five years hotel operations experience with at least two years in supervisory level, preferably in Front Desk or Guest Services areas.
  • Good command in English, Cantonese and Mandarin with strong interpersonal and communication skills
  • Strong analytical skill and can work independently under pressure.
  • Cheerful, friendly and customer oriented
  • Knowledge of Property Management System – Opera

 

We offer competitive remuneration package including 6 days off per month, year-end double pay, duty meal and free shuttle bus to and from Central, and excellent career opportunities to the right candidate.

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong
Confidential Fax No. 28123490
Email: [via CTgoodjobs Apply Now ]

(All data collected will be used for recruitment purpose only)

 

More job information
Job ref no. CT3115757-01#0003
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • N/A