Job ref no.: CT3119352-01#0035
Marco Polo Hongkong Hotel

Duty Manager

Marco Polo Hongkong Hotel

Company Profile
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • … + 2 more


  • Supervise team members of all sections in Front Office to maintain smooth operation
  • Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction
  • Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies
  • Be attentive to hotel security and safety requirements at all time
  • Maintain good liaison with different departments to ensure uninterrupted communication


  • Tertiary education in Hospitality Management or related disciplines
  • Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)
  • Able to work independently and attend shift duties including overnight
  • Well-versed in spoken and written English and Chinese
  • Solid knowledge in Opera and computer skills, i.e. Microsoft Word, Excel and PowerPoint

Please apply with full resume and present/expected salary to: Director of Human Resources, 4/F, Marco Polo Hongkong Hotel, Harbour City, Kowloon or email to [via CTgoodjobs Apply Now ] or fax to (852) 2113-0089. For any enquiry, please do not hesitate to call (852) 2113-3155.

Equal opportunities are extended to all candidates. Only short-listed candidates will be notified. Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. Personal data provided by job applicants will be used strictly for recruitment and selection.

More job information
Job ref no. CT3119352-01#0035
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel