Job ref no.: CERISD/CSO(ec)/CT02/19CT (CT3117522-01#0118)
The Hong Kong and China Gas Company Limited

(E-Channel Team) Customer Service Assistant/Customer Service Officer (Part-time/Temporary)

The Hong Kong and China Gas Company Limited

  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Social & Recreation Facility
  • Staff care centre

The Job:

  • Handle written enquiries via various channels including fax, email, SMS, web and social communication application, etc.
  • Handle and follow up customer documents, including but not limited to information verification & data input
  • Follow up with customers via phone on maintenance, regular inspection and meter reading appointments

The Person:

  • Diploma or above
  • Proficient in spoken & written Chinese and English
  • Proficient in PC applications, including Chinese Word Processing
  • Detail-oriented, responsible and sincere
  • Immediately available is highly preferred

Working Hour:

  • All positions are requires Shift duty, from Monday to Sunday, including public holidays.

Temp: 5 days per week

Day Shift

9am to 2pm

Night Shift

3pm to 8pm

Part-time: 3 to 5 days per week, 3 to 5 hours per day

Day Shift

9am to 2pm, 2pm to 7pm

Night Shift

6pm to 10pm

Application with full details stating current and expected salary to: Apply Now

Please quote the reference number (
CERISD/CSO(ec)/CT02/19) in your application.

(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)

More job information
Job ref no. CERISD/CSO(ec)/CT02/19CT (CT3117522-01#0118)
  • N/A
Job Function
  • North Point
Employment Term
  • Temporary
  • Part-time
  • 1 year
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree