Job ref no.: CT3118201-01#8355

e-Credit Application Production Support (i-bank), Contract

Morgan McKinley

An exciting opportunity for an experienced Application Support Analyst to join the global team in an investment bank in Hong Kong.


  • Manage the end to end cycle of incidents and problems daily
  • Cover credit e-trading application production implementation, troubleshooting and monitoring, including market connectivity through ION, algorithmic trading, auto negotiation, pricing etc.
  • Performs system administration
  • Provide training and support to end-users and regional support teams as required
  • Proactively track trends in application behavior and alerts the development teams of any potential risks in the future
  • Ensures all application support logs are fit for purpose
  • Participate in release cycles and review release around deployment


  • Graduated with a bachelor's degree in IT related majors
  • Hands-on experience in front office trading support, fixed income credit trading (Bond, CDS, etc) support and ION knowledge
  • Hands-on experience on SQL, Windows server and Unix environment is a MUST
  • Scripting (PERL, Python) skill is required
  • Experience in working as Follow-the-Sun support and working in system hosted in remote location and working with remote teams
  • Strong analytical and decision making skills
  • Good communication skills in English and Chinese
  • Team player with excellent interpersonal skills, can work under pressure
  • Flexibility and ability to work in a busy team environment

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More job information
Job ref no. CT3118201-01#8355
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 1 year - 8 years
Career Level
  • Middle management level
  • Degree