Job ref no.: CT3119924-01#0379
Swire Hotels

e-Services Support Specialist / IT Specialist

Swire Hotels

  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Family-friendly Leave
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • … + 7 more

Purpose of Job 

Reporting to the e-Services Manager, the position is responsible for providing support to internal customers and hotel guests, and involving in project implementations and system upgrades ranging from hardware, software, networking equipment to business applications..

  • Provide hardware, software, networking equipment and business application support to internal customers
  • Provide IT services assistance to hotel guests
  • Involve in systems implementations and upgrade projects
  • Liaise with vendors and service providers on system implementations or issues
  • Prepare operation manuals and user guides


Do you have the following?

  • Degree or diploma in Computer Science
  • Minimum 1-3 years’ experience with exposure to both networking and business applications support
  • Hands on knowledge of VMWare, Veeam, Active Directory, Exchange and Office 365 support
  • Knowledge of using vbscript, javascript, powershell and SQL query is highly preferred
  • Experience in Database Management on MSSQL and Oracle RDBMS 
  • Knowledge of Hotel applications (e.g. Opera, InfoGenesis/Simphony POS) an asset
  • Good team player and guest oriented
  • Strong analytical and excellent interpersonal and communication skills
  • Flexible and enjoy working in a fast paced and dynamic environment
  • Good command of both verbal and written English and Chinese

We offer attractive benefits (including 5-day work week) and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.


Swire Properties Hotel Management Limited

More job information
Job ref no. CT3119924-01#0379
  • N/A
Job Function
  • Taikoo Shing
  • Admiralty
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree