Swire Hotels

EAST Hong Kong - Guest Experience Host 客務關係大使

Swire Hotels

Join us to experiment with a 4.5-day work week!

We are looking for a Guest Experience Host to join our Guest Experience team.

You can create result with us using your expertise to…

  • Verify arrival and departure details and arranges luggage handling and transportation and other services requested by guests
  • Deliver and pick up guest baggage as assigned
  • Maintain and clean all equipment at Bell Services Desk to maintain a professional image
  • Direct incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying
  • Assist all guests with luggage storage and ensure the proper handling of storage with security procedures followed

You can go that extra mile by using your skills and qualities including…

  • Education: Graduate from technical college or hotel school is preferred
  • Skills: Strong interpersonal and communications skills, outgoing and people orientated
  • Excellent command of both written and spoken English. Proficiency in Chinese would be a definite advantage
  • Personality: Creative, presentable and self-motivated with a fun and positive personality.
  • Extra Awesome: Very flexible and able to adapt to different situations, taking enjoyment from everyday being different

With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…

  • Get here quickly thanks to our highly accessible location next to MTR Station.
  • Enjoy an appreciative & supportive culture that allows you to be your best self.
  • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
  • Enjoy tons of learning opportunities for you to upskill yourself.
  • Enjoy an environment that treasure your well-being & lifestyles.

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

More job information
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Flexible working hours
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • Transportation allowance
Job Function
  • Taikoo Shing
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree