Reporting to the Assistant Director of Guest Experience/ Director of Guest Experience, the Guest Experience Manager is responsible for establishing, planning, co-ordinating and managing front office operations. He/she will set up policies and procedures and oversee all operational and financial matters of the department.
Do you have the following?
A degree holder of Hotel Management or related disciplines
A minimum of 5 years’ experience in hotel industry with a minimum of 2 years in a similar capacity
Comprehensive rooms operational knowledge and experience
Experience in budget preparation, forecast and analysis
Strong analytical, interpersonal and communication skills
Good command of both written and spoken English and Chinese, proficiency in Putonghua would be a definite advantage
Computer knowledge in Opera system would be a definite advantage
Candidate with less experience will be considered as Guest Experience Supervisor
We offer attractive benefits (including 5-day work week) and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV at [via CTgoodjobs Apply Now ]
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
EAST, from Swire Hotels, is a lifestyle business hotel in Island East. We are currently seeking a creative, presentable and self-motivated individual with a fun and positive personality to join our team.