PURPOSE OF ROLE:
As a Waiter / Waitress / Captain, you’ll work to serve food and drinks in the Bar.
Your success: To ensure an excellent dining experience for our guests.
WHAT YOU’LL GET:
At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive salary, medical/dental and leave entitlement, we’ll shower you with perks, including:
- Location: Above MTR Station, get here quickly thanks to our highly accessible location.
- Appreciation: An appreciative & supportive culture that allows you to be your best self.
- Development: Tons of learning opportunities for you to upskill yourself.
- Wellness: An environment that treasure your well-being & lifestyles.
- Development: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you!
WHAT YOU’LL NEED:
- Experience: Candidates with more experience will be considered as Captain.
- Education: Graduate from hotel school is preferred.
- Skills: Good command of both written and spoken English.
- Personality: Creative, presentable and self-motivated with a fun and positive personality.
- Extra Awesome: Great team player. Passion for quality in guest services. Enjoy working in a dynamic and creative environment. Very flexible and able to adapt to changing and fast-paced environments.
WHAT YOU’LL DO:
- Work in a section of the bar under the direct supervision of a team leader or captain.
- Take responsibility for overall cleanliness and tidiness of the restaurant.
- Ensure all guests are satisfied and served according to hotel standards.
- Handle complaints from guests, and inform management when complaints are given.
- Ensure all customer contact is handled politely and efficiently.