Job ref no.: CT3115511-01#0048
Hong Kong Express Airways Ltd

eCommerce Technical Specialist / Officer

Hong Kong Express Airways Ltd

Role and Responsibilities:

Reporting to the Manager, eCommerce, you will lead the technical delivery of new features and enhancements for electronic distribution channels and will play a key role in the following areas:

  • Responsible for the selection, implementation and ongoing optimization of the infrastructure and technical solutions for the internet booking engine and website;
  • Manage the day to day setup and ongoing operations of the website and other e-commerce sales channels, including updating of web content and other electronic content (e.g. EDMs);
  • Support other teams to implement digital marketing strategies;
  • Enhance and analyse web analytics data;
  • Ensure operations and stability of systems to assist e-commerce revenue and channel share targets;
  • Translate business requirements to technical requirements, liaise with service providers to ensure on-time and efficient product deliveries;
  • Respond to disruptions outside of regular office hours;
  • Support ad hoc projects as assigned.


  • Ideally 4 years of experiences in eCommerce;
  • Fresh graduates are welcome, candidates with less experience will be considered for the role - Officer;
  • Degree holder of eCommerce, Computer Science or other business related studies;
  • Experience maintaining and supporting mission critical 24x7 services;
  • Skilled in MS SQL and MySQL Database management;
  • Experience with web analytics tools;
  • Experience in analysing complex problems and developing solutions;
  • Skilled with open source reporting toolsets;
  • Knowledge of HTML, web database solutions and software development lifecycles desirable;
  • Proficiency in PC operation / MS Office.

Desirable Qualities:

  • Team player;
  • Commercial thinking;
  • A passion for problem solving;
  • Knowledge of airline reservation / booking system is desirable but not required;
  • Self-motivating and able to work with minimum supervision and under pressure in meeting tight time line.


For interested parties, please send your full resume with availability, current and expected salary to Talent & Innovation Department, Hong Kong Express Airways Limited by email [via CTgoodjobs Apply Now ] (with position applying for quoted in the subject).

To understand more of our company and other vacancies, please visit our website at

All applications will be treated in strict confidentiality and used for recruitment purposes only. Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful.

More job information
Job ref no. CT3115511-01#0048
  • N/A
Job Function
Employment Term
  • Full-time
  • 4 years - 9 years
Career Level
  • Entry level
  • Degree