Job ref no.: CTS-S07543
HKT Services Limited

(Email / Facebook) e-Customer Service Representative 客 戶 服 務 代 表 (5-day work)

HKT Services Limited

  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan


< Welcome fresh graduates >



  • Handle customer's written enquiries, complaints and technical support through electronic mail
  • Support facebook online service and instant chat & reply to customers


Working location

  • Shatin (nearby City One Town)


Working hour

  • 42.5 hours per week, willing to work on day or night shift duty (including Sat, Sun & public holidays)
  • Preferably available to take night shift from 1730 to 0200 / overnight shift from 0000 to 0900 with shift allowance


We look for

  • F.5 / DSE or above
  • Customer-oriented and good caring attitude
  • Hands-on experience of PC operations and Internet knowledge
  • Fast and accurate typing in English and Chinese with 速成或倉頡輸入法 (Typing Speed 30 wpm or above for Chinese)
  • Good command of written English and Chinese


We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical coverage
  • MPF / Occupational Retirement Schemes
  • Employee product / service discounts
  • Study sponsorship


Walk-in Day

Date:11 Jul (Wed)

Time:2pm to 5pm

Venue:15/F, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay (MTR Quarry Bay Exit A)

鰂魚涌英皇道979號太古坊電訊盈科中心15樓 (港鐵鰂魚涌站A出口)

Document required:Original of HKID, original and copy of academic & working reference

Reservation Number:2888 7388


Application method

You can also send us your resume (please indicate the position applied) via the following methods.


Fax:         8108 7908

Whatsapp:   6029 4292


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

More job information
Job ref no. CTS-S07543 (CT3115164-01#0459)
  • N/A
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel