Job - Engineer/Assistant Technical Support Engineer, Hong Kong Broadband Network Limited
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Hong Kong Broadband Network Limited

About HKBN Ltd. 

HKBN Ltd. (SEHK Stock Code: 1310), operating through Hong Kong Broadband Network Limited, is the largest provider of residential fibre broadband services (symmetrical 100Mbps and above) in Hong Kong by number of residential subscriptions, with a core purpose to “Make Our Hong Kong a Better Place to Live". HKBN offers an array of world-class enterprise solutions, including broadband and data connectivity, voice communication, managed Wi-Fi solutions, Cloud solutions and IT advisory services, as well as a diversified portfolio of residential broadband and Wi-Fi access, communication and entertainment services. HKBN owns an extensive fibre network in Hong Kong, which covers over 2.1 million residential homes passed, representing approximately 79% of Hong Kong’s total residential units, and more than 2,200 commercial buildings. HKBN takes great pride in developing its 2,900 plus Talents into a competitive advantage.

Engineer/Assistant Technical Support Engineer

Job Ref.CT-EATSE-ESBTS-141116

Responsibilities:

  • Responsible forDIA and Metronetservices implementation
  • Handle technical issues, including router configuration, testing and troubleshooting for fault case and network quality issues, as well as network monitoring for VIP customers
  • Liaise with internal/ external parties to provide technical support and technical solutions

Requirements:

  • Form 5 / DSE or above
  • At least 2 years relevant working experience in WiFi/switch/router and Firewall
  • Knowledge in TCP/IP Data network and router configuration
  • Pleasant with good telephone manner, mature and independent
  • Able to work under pressure
  • Good command of spoken and written English and Chinese
  • Shift duty is required
  • Fresh Graduates will also be considered
  • Candidates with more experience will be considered as Engineer 

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to hkrecruit@hkbn.net by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at www.hkbn.net/new/tc/careers.shtml.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

Apply Now
Job Ref No.
CT-EATSE-ESBTS-141116 (CT3106826-01#0046)
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Benefits
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
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