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|Job ref no.||CT3115703-01#2260|
SG CIB is the Corporate and Investment Banking arm of the Société Générale Group. Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions.
A technically strong candidate who will provide level 2 support to the users of the Global Market activities’ information system, focusing on EQD business activities, Warrants Market Making, Security Finance and Delat1, Cross-asset solutions products for sales, traders and operations.
Working in a DEV / Ops setup, the candidate will be spending 70% to 80% on Support and 20% - 30% developing solutions as part of a feature team. Will attend daily scrums and actively participate to regular prioritisations, sprints and retrospectives
The candidate will formalize end users’ day to day problems; assesses the criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; Gives effective and regular feedback to the end users. Will transform problems to user stories add it to the product backlog for prioritisation and task building
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Reports regularly on issues to direct management, follows ITEC processes closely on incident, problem and request management, adheres to the code of conduct.