Job ref no.: CT3120081-01#1500

Equity Trading Application Support - US Investment Bank

Aptitude Asia Limited

Aptitude is one of Asia’s leading executive search firms, providing high-level and senior recruitment solutions to the investment banking, financial services and technology industries.

By specialising in these core sectors, we provide a focused approach to recruitment for permanent, contract, temporary and outsourced roles, backed by years of research and unrivalled connections both in Asia Pacific and across the globe.

 

A US Investment Bank is looking for Cash Equities Application Supports with excellent technical skills and product knowledge to join its dynamic team in Hong Kong.

Responsibilities:

  • Monitoring the platform and taking proactive action to provide a very high level of support service
  • Being the primary contact for front-office covering traders in handling queries of both a technical and a strategy-specific nature
  • Provide support/troubleshooting on Real-time monitoring and Transaction Cost Analysis systems
  • Managing and tracking of daily production problems ensuring timely resolution and effective communication to clients
  • Liaise with developers, team members in other regions and senior management regarding product developments and issue escalation/tracking


Requirements:

  • High level of education in a numerate discipline
  • 3+ years of experience
  • Very strong communication skills with fluency in English
  • Excellent prioritisation, analytical and problem-solving skills
  • Good client management and interpersonal skills
  • Highly self-motivated with a collaborative approach

 

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