Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Our team is looking for a high-performance, client-facing engineer with a problem-solving mindset. As an Escalation Engineer, you will be part of a dedicated client pod, together with Sales and Solutions Engineering, and will work directly with our largest advertisers to solve blocking issues with high visibility and impact (across all Facebook products, as well as with the client's custom integration), enabling that client to realize the full potential of our solutions. This role will allow you to apply your passion for technology, problem-solving and consult with clients on creating and executing business strategy. This position is based out of our Hong Kong office.