Job ref no.: CT3114387-01#7237

Established Life Insurer Claims Assessor/ Manager

Conners Recruitment


What will be your job duties?

  • Assist department head in daily supervision and coach subordinates to process various types of claims and to meet the service standard (for manager)
  • Assist the department head on developing tactics and guidelines for the Claims Services in order to achieve the departmental goal (for manager)
  • Review and approve major and minor claims suggested by subordinates (for manager)
  • Appraise life and health claims up to the specified claims authority limits
  • Ensure claims investigation practice and standards on a fair, consistent and equitable basis
  • Review and streamline the department’s operations process and procedures
  • Manage the team’s daily operations efficiently and effectively and at the same time maintaining quality deliverable and excellent customer service
  • Assist in maximizing the department’s productivity and performance through identifying and developing the team members’ potentials and strengths, and strengthen teamwork and staff engagement
  • Conduct staff and / or agency training if necessary
  • Assist in handling complaints and actively participating in ad hoc projects, if necessary

Desired Skills & Experience:

Who will you be?

  • University degree is preferred or an equivalent combination of education and experience
  • Minimum 6 years in life and health claims experience and with minimum 2 years at supervisory level (for manager)
  • Proficient & prudent claims management skills with sound medical knowledge is preferable
  • Good analytic, problem solving and people management skills
  • Good communication skill and customer oriented


Interested parties please click Apply Now

Only shortlisted candidates will be notified.

All data collected will be used for recruitment purpose only & will be used strictly confidential.

Conners Consulting Limited

2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong

Tel: (852) 3996 8090


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More job information
Job ref no. CT3114387-01#7237
  • N/A
Job Function
Employment Term
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree