Job ref no.: CT3116508-01#1245

Executive Assistant, Claims (Personal Lines)

MSIG Insurance (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan

Key Responsibilities:

  • Settle and handle Personal Line insurance claims effectively and efficiently in accordance with company philosophy/strategies and policy terms
  • Set and monitor reserve adequately and timely and ensure the authority levels laid down are complied with
  • Comply with claims instructions, provide quality work and adhere to authority limits and procedures in the process of claims handling
  • Support manager to establish service standards and implement initiatives to improve operation efficiency and performance standards
  • Provide quality and professional claims service to customers
  • Assist Manager in the preparation of management reports and actively drive, run and support projects for the improvement of operation efficiency and service quality


  • Degree holder, preferably with progress in professional insurance examinations
  • Minimum of 3 years' experience in general insurance
  • Solid experience in servicing and operation of Personal Lines insurance claims
  • Well-organized, self-motivated and result-oriented
  • Excellent customer service skill  
  • Good command of written and spoken English and Chinese
  • Fresh graduates or candidates with less experience will be considered as Executive Assistant 

Interested parties please send full resume with current and expected salary by clicking the Apply Now 

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Unsuccessful applications will be destroyed after 12 months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116508-01#1245
  • N/A
Job Function
  • Taikoo Shing
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Entry level
  • Degree