The primary responsibility is to enable and optimize the sales process, pipeline management in the assigned CRM system, follow up and track the implementation of the country market/sales plan, sales analysis, enable sales training & customer experience program, support the Client Relationship Directors (CRDs) and Lead Relationship Managers (LRMs) on their sales operations activities, organize account planning sessions and drive opportunity escalation office amongst others. Collaborative engagement with various teams in the LoBs and marketing would be critical for success. The overall objective of this role is to assist the client facing community and the country leader in achieving the sales goals and set-up a platform for best in class sales management within the organization. The key responsibilities would therefore include
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