Job ref no.: CT3128718-01#0017
Chief Group Limited 致富集團(香港)有限公司

Executive, Customer Care

Chief Group Limited 致富集團(香港)有限公司

IF you are interest in financial services industry……

IF you are passionate in investment……

IF you are confident in offering the best in the customer experience journey……

IF all these resonate with you, you are the right candidate to join as our Executive, Customer Care and be our brand ambassador.

Responsibilities:

  • Deliver a warm and caring customer experience journey to our customers
  • Handle incoming customer service inquiries and provide immediate customer support through various online/offline channels such as instant chat, email, text messaging, phone calls and F2F counter service
  • Build an emotional connection with customer and concern with one-to-one customer interaction
  • Collaborate with internal departments to deliver excellent service quality beyond customer expectations

Requirements:

  • Degree in Business related disciplines (Fresh graduates are welcomed to apply)
  • Team player who are considerate, proactive, with good services attitude and sound communication skills
  • With knowledge of investment related products, or even with Professional qualification in HKSI Paper 1, 7 & 8 and IIQE Paper 1 & 3 will be an advantage, but NOT a must
  • Good command of English, Cantonese and Putonghua
  • Good written communication skills
  • Candidate with more experience would be considered as Senior Executive

Despite friendly working environment and work-life balance culture, we offer an attractive remuneration package including:

  • Performance Bonus
  • Scholarships & Training Sponsorship
  • Staff Discount for Company Products/Services
  • Birthday Leave
  • Medical Insurance 

To apply, please click Apply Now and submit your resume with expected salary.

(Personal data collected will be kept strictly confidential and used for recruitment purpose only.)

More job information
Job ref no. CT3128718-01#0017
Salary
Job Function
Industry
Location
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • Degree
Benefits
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Medical plan