Job ref no.: CT3116508-01#1243

Executive / Executive Assistant, Claims (Motor & Liability)

MSIG Insurance (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Key Responsibilities:

  • Settle and handle claims in accordance with Company philosophy / Strategies and policy terms effectively and efficiently
  • Register, monitor and follow up with claims files
  • Support manager to establish service standards and implement initiatives to improve operation efficiency and performance standards
  • Set and monitor reserve in compliance with authority levels
  • Comply with claims instructions, provide quality work and adhere to authority limits and procedures in the process of claims handling
  • Provide quality and professional claims service to customers
  • Liaise with claims adjusters and monitor their service


  • Degree holder, preferably with progress in professional insurance qualification such as ACII or ANZIIF
  • Minimum 3 years’ working experience of general insurance claims handling in motor and/or liability claims
  • Excellent customer services, negotiation and communication skills
  • Customer–oriented, self-initiative, willing to take up responsibility and capable to work independently
  • Good command of written and spoken English and Chinese
  • Proficiency in MS Word, Excel and Chinese word processing
  • Fresh graduates or candidates with less experience will be considered as Executive Assistant

Interested parties please send full resume with current and expected salary by clicking the Apply Now .

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More job information
Job ref no. CT3116508-01#1243
  • N/A
Job Function
  • Taikoo Shing
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Degree