Job ref no.: CTMV06856
CSL Mobile Limited

Executive, International Services

CSL Mobile Limited

Benefits
  • Additional subsidies
  • Competitive pay
  • Family medical plan
  • Medical plan
  • Special / extra leave

Responsibilities:

  • Assist manager to maintain daily support to the services and programs and to assist in preparing communication / briefing material with limited guidance and to coordinate smooth delivery of the result with different cross-functional operational teams.
  • Handle service inquiry and service charges dispute and to coordinate the complicated cases investigation to the related team for input and recommend settlement proposal according to the empowerment policy.
  • Collect and prepare report on market intelligence in a timely manner, and to work closely with cross-functional teams, such as Product, IT, CS and sales channels, from product development to user experience evaluation as well as sales operations logistics
  • Undertake any other activity for which the role holder is qualified, as detailed by line managers

Requirements:

  • Degree in Marketing, Business Administration or related disciplines.
  • 1 - 2 years of experience in Marketing/ Product Support. Experienced in IT/ Telecom Industry is a plus.
  • Good written and verbal communications skills in English and Chinese.
  • Self-initiate and able to work independently
  • Proficiency in MS Office applications (Excel, PowerPoint, Words and Chinese typing)
  • Good team player with positive and “can-do" attitude
  • Fresh Graduates are also welcome

 

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by email to career-mobile@pccw.com.

For more information on other job opportunities of PCCW, please visit our website.

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTMV06856 (CT3115165-01#2111)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Degree