Job ref no.: CT3124243-01#8865

Executive - Strategic Planning & Analysis

Genting Hong Kong Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Responsibilities

  • Analyze the customer’s historical gaming performance and the overall customer database to prepare the quarterly call list for the VIP and Mass segments and to evaluate the fairness of the allocation
  • Assign new and existing members to the appropriate sales executives for each campaign and events entitlement to maximize the effectiveness of the sales teams
  • Handle all basic administrative functions for the CRM system including account maintenance, reports and dashboards, regular listing uploads and other routine tasks
  • Work closely with the sales teams and business solutions team to improve processes and workflows, resolve issues, and provide effective solutions
  • Design, develop and maintain performance visualizations and dashboards that provide actionable insights for the sales team and senior management
  • Assist with the execution and monitoring of the incentive scheme for the mass business development, inbound and outbound sales teams
  • Support the Mass Business Development and Membership Marketing Services team with revenue, cost and customer analysis for the mass segment
  • Perform other administrative duties and regular reports when required

  Requirements:

  • Degree holder in finance, statistics, database management or related disciplines
  • Detail-oriented, analytical and a self-motivated team player
  • Creative and analytical thinker with strong problem-solving skills
  • Comfortable with working in a dynamic environment
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Fluent in spoken and written English, Cantonese and Mandarin
  • Proficient in MS Excel, Word and Outlook.  Knowledge of database systems, CRM,  Tableau ,BI tools and SAS is an advantage

Genting Hong Kong is an Equal Opportunity Employer. All applications received will be treated in strict confidence and be used exclusively for recruitment purpose only. If you are not contacted within four weeks, your application will be retained for a period of 1 year and may be presented for other appropriate positions within this period.

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More job information
Job ref no. CT3124243-01#8865
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • Degree