Job ref no.: CT3116348-01#2902

Facilities Services Manager (Central Services)

Tai Kwun

Reporting to the Head of Facility Management, you will:

  • Review and monitor service requirements, SLA and KPI and ensure the compliance of FM operations with the required standard and regulations.  Review regularly all the compliance documents in line with the changing environment and operations
  • Establish and maintain an effective team centralized documentation framework for usage and storage of documents and data
  • Oversee the resources and work plan of event support including the timely license arrangement, effective communications among event parties, well coordination within the team and with other working partners, efficient and quality delivery of FM services
  • Manage the workplace including daily office housekeeping, mailroom service, pantry and tea lady services, office facility monitoring, MAC arrangement
  • Ensure the application of information systems is efficient and able to support the operations and facilitate performance evaluation. Prepare operation and performance reports regularly
  • Plan and exert control on FM finance including OPEX budgeting, CAPEX review, cost control, cost allocation review and billing management
  • Act as the FM Operation In-Charge on shift.  Collaborate with Operations Department and other teams to oversee the site activities, handle issues and manage incident escalation procedures
  • Build rapport with stakeholders and manage their continuous changing expectation

You should have/be:

  • Degree in Facility/Property Management, Event or Business Management or equivalent
  • At least 10 years’ experience in facility/property/event management with hands-on and solid experience in managing office workplace, commercial/shopping centers, public cultural, arts or recreational facilities. 5 years of which should be at managerial level
  • Passion or interest in Heritage, Contemporary Arts and/or Performing Arts. Positive attitude with passion in the Tai Kwun project is essential
  • Proficient in computer application and Microsoft Office
  • Excellent command of both written and spoken English and Chinese
  • Able to work at flexible hours and on Saturdays, Sundays or public holidays

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More job information
Job ref no. CT3116348-01#2902
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Middle management level
  • Degree