Job ref no.: CT3116173-01#0004
Shilla Travel Retail Hong Kong Limited

Fashion Advisor (Watch) - HK International Airport

Shilla Travel Retail Hong Kong Limited

  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Transportation allowance

The Fashion Advisor (Watch) is responsible to optimize sales of our watches through sharing of product knowledge, selling skills and excellent customer service.



Customer Service and Sales

  • Being a true Shilla ambassador and is customer-focused. Have a positive service attitude and provides a unique customer experience
  • Ensure that Shilla’s selling standard and service step is used in every customer interaction
  • Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
  • Engage and capitalize in upselling, cross selling, link selling and multiple selling for all product categories
  • Drive and achieve individual sales target on a monthly basis in a teamwork environment
  • Share with our customers all relevant information related to product, brands, promotions and campaigns to drive sales and customer’s satisfaction.

Stock Management

  • Properly receive, display, and store merchandise according to company guidelines
  • Completely understand and undertake the inter store transfer of merchandise according to company guidelines
  • Understand the stock level of different categories and promote accordingly

Store Maintenance

  • Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

Store Operations

  • Operate the POS cash register and handle various mode of payment
  • Perform other duties as assigned by team leaders & superiors
  • Provide customer feedback on products
  • Any other duties as per assigned



  • Minimum School Certificate, with prior watch sales, travel retail background is highly desirable.
  • Great passion for watch and work towards to achieve sales goals
  • Excellent communication and interpersonal skill with a pleasant personality
  • Strong customer service mentality, proactive and willing to learn attitude
  • Dependable and good team player
  • Able to perform retail operational hours which includes weekend and public holiday
  • Conversant in Cantonese, English and Mandarin. Other language speaking skills would be a plus
  • Must be comfortable to work in Hong Kong International Airport




Interested parties please attach your full resume with current and expected salary and your availability to the application via CTgoodjobs.

Data collected will be treated with strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3116173-01#0004
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 20 years or above
Career Level
  • Non-management level
  • N/A