Job ref no.: CT3114574-01#0162
Gleneagles Hong Kong Hospital

Fee Advisor

Gleneagles Hong Kong Hospital

  • Dental plan
  • Medical plan
  • Shuttle bus

Key Responsibilities

  • Maintain and provide daily Fee Advisory service: 0800 - 2000 Monday to Friday, 0900 - 1300 Saturday/Sunday/Public Holiday
  • Prepare fee estimation for all in-patients prior to their admission. Provide updated fee estimation during hospitalisation on any necessary change of or additional care as per doctor(s) orders
  • Provide Fee Advisory service to patients who are admitting for more challenging/complex cases
  • Support Business Office Front Office in extension of Insurance Cover with fee estimation where required
  • To provide assistance to in-flight billing service for package billing items clarification where necessary 
  • To assist in the preparation of weekly reports and updates of historical in-patient bill on common surgical procedures for respective stakeholder reference 
  • To assist in preparation of quarterly statistics according to Department of Health's requirements 
  • To assist Senior Fee Advisor in the training of Fee Advisory team members 
  • To develop and maintain good rapport within and outside of GHK, i.e. Doctors/Clinics, Nursing, Allied Health staff and vendors 
  • Report directly to Senior Fee Advisor 


  • Familiar in MS Office, especially Microsoft Excel
  • Relevant working experience in healthcare field. Nursing background is preferred
  • Be self-motivated and proactive with the ability to prioritize with limited guidance
  • Excellent interpersonal, customer service and communication skills
  • Fluent English and Cantonese written and verbal communication skills  

Interested candidates are invited to submit their resumes with current and expected salary directly via email to [our mailbox through CTgoodjobs Apply Now ]

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More job information
Job ref no. CT3114574-01#0162
  • N/A
Job Function
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
Career Level
  • Middle management level
  • N/A