Job ref no.: CT3119337-01#7475

Field Service Engineer

Infoware Systems Ltd.

Infoware is a software development & IS / IT servicing company group focusing on system design, business software application development and implementation, as well as provision of IS / IT services and support. Our client base includes global, regional, local retailers and traders, and our Retail, Wholesales, Trading, CRM and ERP application software and professional services help them streamline and optimize their business and IS & IT operations in Asia Pacific region and other regions worldwide.

To cope with our continuous expansion, we seek highly motivated and innovative technical professionals to join our teams, dedicating our technologies, knowledge and skills to render solutions and services that help our clients meet their challenging business and technology needs.


Position: Field Service IT Engineer

Job Nature:

  • Setup and maintain system hardware and software environment in client sites
  • Provide direct end-user support on PC software & hardware issues
  • Provide workstation installation and software deployment, upgrade and troubleshooting
  • Provide installation and configuration of various hardware devices in different IT infrastructures.
  • Provide support to network, desktops, laptops, printers and peripherals
  • To isolate IT related problem and escalate to the next level support when required
  • Provide tasks management and escalation coordination
  • Work on 5.5 days alternative week



  • Certificate or Diploma holder in IT
  • Experience in desktop PC/laptop hardware installation, network and printer setup and troubleshooting
  • Familiar with Microsoft Windows installation, configuration and troubleshooting
  • Proven experience in firewall, router and switch installation and configuration.
  • Practical experience in IT Helpdesk environment will be an advantage
  • Highly responsible, able to work independently and communicate effectively with business end-users
  • Strong analytical and problems solving skills
  • Strong communication skills in written and verbal English & Cantonese
  • Candidates without relevant working experience can apply for Field Service Engineer IT Trainee.


Interested parties please send detailed resume via fax 2793-2109, or email to [our mailbox through CTgoodjobs Apply Now ].

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