Job ref no.: CT3119337-01#2966

Field Service IT Engineer

Infoware Systems Ltd.

Job Nature:

  • Setup and maintain system hardware and software environment in client sites
  • Provide direct end-user support on PC software & hardware issues
  • Provide workstation installation and software deployment, upgrade and troubleshooting
  • Provide installation and configuration of various hardware devices in different IT infrastructures.
  • Provide support to network, desktops, laptops, printers and peripherals
  • To isolate IT related problem and escalate to the next level support when required
  • Provide tasks management and escalation coordination
  • Work on 5.5 days alternative week


  • Certificate or Diploma holder in IT
  • Experience in desktop PC/laptop hardware installation, network and printer setup and troubleshooting
  • Familiar with Microsoft Windows installation, configuration and troubleshooting
  • Proven experience in firewall, router and switch installation and configuration.
  • Practical experience in IT Helpdesk environment will be an advantage
  • Highly responsible, able to work independently and communicate effectively with business end-users
  • Strong analytical and problems solving skills
  • Strong communication skills in written and verbal English & Cantonese
  • Candidates without relevant working experience can apply for Field Service Engineer IT Trainee.

Interested parties please send detailed resume via fax 2793-2109, or click Apply Now

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More job information
Job ref no. CT3119337-01#2966
  • N/A
Job Function
Employment Term
  • Full-time
Career Level
  • Entry level
  • Diploma or equivalent