Job ref no.: CT3114532-01#0117
FXCM Global Service (HK) Limited

Financial Service Representative - Malay/ Indonesian Bahasa Speaker

FXCM Global Service (HK) Limited

  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 1 more

To help grow our Asian market, we are looking for young, energetic individuals who can speak Malay / Indonesian Bahasa proficiently to join us in our Hong Kong office.

Key Responsibilities (not limited to):

  • Offer multiple solutions, platforms and services to self-trading customers
  • Provide exceptional support to existing user base including market commentary and trading education in a timely manner
  • Develop and maintain FX & CFD product and trade execution knowledge
  • Liaise with local and international sales / support teams, middle office and back office teams
  • Basic salary + discretionary quarterly performance bonus

Experience and Skills:

  • A strong passion, interest and knowledge of global financial markets
  • Highly energetic and quick learning skills
  • Proven ability to manage time and information efficiently and effectively
  • Resourcefulness and self-reliance in identifying and solving problems
  • Previous sales, tele-marketing and service oriented experience is a plus
  • A team player with strong organizational skills and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback


  • Degree in Economics / Finance / Business Admin is preferred.
  • Fluent in any Malay / Indonesian Bahasa and English is a must.
  • Strong MS Office skills with familiarity of Salesforce software preferred
  • Fresh graduates / no experience in Finance industry are also welcome, formal on-the-job training will be provided
  • Final year students if able to work at least 16 hours per week will consider as Financial Services Intern. Good performance during the internship will have chance to consider as a full-time employee in future.
  • Ideal candidate should be eligible to work in HK. IANG Visa Holders are Welcomed

Fringe Benefits:

  • We are dedicated to fostering a Work Hard Play Hard, Friendly Working Culture being a Participation Organization of Work Life Balance (WLB) for 2017/2018. We are an Equal Opportunity Employer and welcome applications from all walk of life and nationalities with the required skill and experiences. 

Leading Remuneration & Supportive Package:

Career Development / In-house and on the job training / Comprehensive Medical Coverage / Life Insurance / Discretionary Bonus / Visa Sponsorship.

Work-Life Balance:

5 day week / Monthly Birthday Staff Party / AL ranging from 10 to 23 working days / Marriage leaves / Full paid Maternity and Paternity leave / Annual Party / Care for Community events. 

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary by clicking Apply Now below.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.

More job information
Job ref no. CT3114532-01#0117
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 1 year - 7 years
Career Level
  • Non-management level
  • Degree