Job ref no.: CT3114167-01#0019
The American Club

Fitness Attendant

The American Club

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Gratuity
  • Insurance plan
  • Medical plan
  • Transportation allowance
  • K + 2 more

Job Summary

The Fitness Attendant is responsible for, but not limited to, the overall upkeep and tidiness of the Fitness Center facility. The Fitness Attendant is to maintain all Operating aspects of all Health and Fitness facilities.

This position is directly involved with front of house operations and Member satisfaction. The basis of this role is to maintain high standards of cleanliness and Member service to increase value of the membership by:

• Providing exceptional service and excel at the extraordinary in all aspects of the operation
• Hands-on approach when dealing with Members in person
• Diligent and detailed cleanliness to provide a safe and hygienic environment for members
• An emphasis on quality of services and fitness knowledge

Job Duties and Responsibilities

  • • Keep work area clean and neat at all times.
    • Must follow all Standards and Procedures as taught by DoFRS and Assistant Fitness Center Manager.
    • To ensure that a high standard of service is maintained throughout the fitness center.
    • Assist in the operations of all the Fitness Center spaces as required:
      Entry Amenities (head phones, coffee, towels, tissue)
      Gym equipment cleanliness
      Gym equipment functions
      Member assistance
      Air temperatures
      Guest control (Checking guests when they use the fitness center)
      Report dysfunctional equipment to DoFRS and Assistant Fitness Center Manager
    • To maintain inventory of supplies for the operations of the fitness center
    • To attend daily line-ups, weekly and monthly meetings.
    • To maintain a high standard of appearance and personal hygiene as outlined in the Employee Hand Book.

Job Requirements

  • Minimum of a high school diploma or related discipline
  • Good customer service skills
  • Good presentation, communications and facilitation skills
  • Commercial sensibilities
  • Good command of written and spoken English and Cantonese
  • Effectively verbal and written communication skills, with the ability to work through complex data or situations to see the bigger picture
  • A flexible approach to problem solving and working with others
  • Good interpersonal, presentation and communication skills and be able to communicate effectively with diverse workforce and members
  • Computer literate

Preferred Personality 

  • Initiative and proactive. Eager to learn
  • Must have optimistic personality to handle high pressure environment.
  • Outgoing and ready for effective communication with all levels of staff and members.
  • Good common sense for making daily on-the-job decisions.
  • Enthusiasm, resilience, drive and an ability to manage your workload autonomously
  • Critical thinking skills, with the ability to imagine a better way and be able to bring those ideas to life

We offer attractive remuneration and career development opportunity. Please send full resume to Director of Human Resources, The American Club Hong Kong, 6/F, Chinachem Tower, 34-37 Connaught Road Central, Hong Kong or by fax: 3585 1360. For more information please visit our website:

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.

More job information
Job ref no. CT3114167-01#0019
  • 12,000 - 14,000 / month
Job Function
  • Tai Tam
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • Diploma or equivalent