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Posted on 2021-10-11
The Langham, Hong Kong

Floor Supervisor (Housekeeping)

The Langham, Hong Kong

OUR VISION

A GLOBAL HOSPITALITY GROUP THAT PURSUES EXCELLENCE

MAJOR ACCOLADES

2016 - 2021      Three Michelin Stars – T'ang Court

2020                  The Best of The Best Masterchef – T’ang Court

2020                  Earth Check Certification Platinum Certificate

2020                  The Bostonian Seafood and Grill - Best Restaurants 2020

2015 - 2019      Forbes Travel Guide Five-star Award Winner

2017 - 2019      Earth Check Certification Gold Certificate

2016                  Travel+Leisure Best Top 5 Hotels in Hong Kong

 

YOUR OPPORTUNITY

Responsibilities 工作角色

  • Perform guest floor monitoring duties & meet in-house guest needs to enhance staying experience; 
  • Manage daily duties of Room Attendants or Butlers
  • Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
  • Promote hotel facilities including Health Club, Business Centre and F&B outlets
  • Follow up on amenities order on a daily basis
  • Handle ad hoc projects assigned by the management

Qualifications 入職條件

  • Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor)
  • Diploma or above;
  • Independent & confident to work under pressure;
  • Good interpersonal skills;
  • Good team player with excellent communication skills in both English & Chinese;
  • Additional language would be an advantage.

To apply, please send us your resume with current & expected salary to Director of Human Resources [via CTgoodjobs Apply Now ].

申請時請您把現時薪酬和預期薪酬包括在簡歷上透過以上申請按鈕遞交給人力資源總監。

(Personal data collected will be treated in strictest confidence and only for recruitment purposes)

(收集的個人資料將被嚴格保密,並且僅用於招聘用途)

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 5 more