Job ref no.: CT3113888-01#0183
Mandarin Oriental, Hong Kong

Floor Supervisor

Mandarin Oriental, Hong Kong

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Transportation allowance
  • K + 5 more


  • Supervise Room Attendants on the assigned floors
  • Handle and follow up on guest requests and provide prompt services
  • Responsible for checking and releasing guest rooms
  • Responsible for cleanliness of guest rooms and adjoining public area
  • Organise manpower assignment
  • Organise and control deep cleaning
  • Organise supply and maintain pantry inventories


  • Minimum 3 years relevant working experience with at least 1 year at supervisory level 
  • Good organisation skills 
  • Good communication skills and written knowledge in both English and Chinese 
  • Knowledge of housekeeping equipments 
  • Shift duty is required 
  • Self-motivated and able to work under pressure

For application, please quote the above job reference number and submit online application at our company career website at Please contact us at mohkg-hr (at) should you have any enquiries.

To explore more opportunities and stay connected, please visit our career website at

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

More job information
Job ref no. CT3113888-01#0183
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree