The ideal candidate will assist the Director of Food & Beverage to oversee and direct all operational aspects of the service of the Food & Beverage Departments to ensure seamless Operations and food & service quality.
Supervises all F&B Outlets and Areas (The Astor, Yat Tung Heen, Bars, Banquet Services and Stewarding) to ensure best quality of service and customer satisfaction
Ensures all established operating procedures, service standards, food quality, consistency, control are strictly followed at all times
Maintains excellent customer relations and ensures very personalized service to all guests. Builds up recognition and customer relation with our regular guests
Monitors guest satisfaction/feedback in relation to product; keeps management promptly informed on all feedback and follow through appropriate actions accordingly
Establishes and co-ordinates work schedules for all service team members. Controls casual labour request and overtime, and co-ordinates leave schedules for all service team members
Cooperate with Training Manager and Director of Food & Beverage on trainings for all F&B outlets team members. Develops formal training plan for the F&B Department
Participates in up-dating/changing all menus, beverage lists, wine list and drink menus in the hotel in co-ordination with Director of Food & Beverage, Executive Chefs with approval by Managing Director and Financial Controller
Coordinate and prepare all food promotions and festivals, in conjunction and with approval of Director Food & Beverage.
KNOWLEDGE & EXPERTISE
Minimum 8 - 10 years of relevant F&B experience, preferably in international hotels.
Well versed with computer and strong client base
Knowledge of POS/CLMS is an advantage
Independent & strong leadership skills
Willing to work flexible hours
Open-minded and willing to drive changes
Optimistic and outgoing personality
Good communication skills with excellent command of spoken and written English and Chinese
Interested candidates please send your resume with CURRENT and EXPECTED salary to Human Resources Department (Eaton, Hong Kong, 380 Nathan Road, Kowloon, Hong Kong Tel. 2710 1807) or [via CTgoodjobs Apply Now ]
For more information on Eaton Hong Kong, please visit www.eatonhongkong.com
(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)
Eaton, Hong Kong is located in Kowloon on the vibrant Nathan Road. With just a few minutes’ walk from Jordan MTR station, the Jade and Temple Street markets as well as many other tourist hotspots, Eaton is well equipped with quality guestrooms, free wifi, free walking local tours, a rooftop swimming pool, gym with a juice bar, yoga studio, restaurants and bar including one Michelin-starred Chinese restaurant, food mall featuring 10 food stalls, co-working club, music station, art gallery and much more.
Looking for more than just a job with the renovated hotel and a new brand launch? Begin your adventure with us by connecting with us via [CTgoodjobs Apply Now ]