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Job ref no.: CT3120178-01#1136
Lindy Williams

Fresh Gradate Welcome - Administrator - MNC (Italian culture, financial services)

Lindy Williams

Company Profile

Official Title: Administrator (Customer Service or Transaction Team)

Product Offerings: A range of individual unit-linked regular and single premium-based savings, retirement and investment plans and an open-architecture portfolio bond along with retirement and savings products, Life and Healthcare...etc products.

Administrator x 3 (Customer Service Team or Transaction Team)

Department : Customer Service Team or Transaction Team

  • 0-1 year of Admin / Customer Service experience
  • Ensure that, at all times, the speed and quality of dealing with all Customer Service enquiries and telephone calls relating to all existing Unit Linked policies matches or exceeds agreed standards
  • Provide a first class, proactive, service that reflects the level of care required when dealing with all broker queries
  • To develop and maintain effective working relationships with business introducers with the focused aim of fostering customer loyalty. (for CS Team only)
  • To provide support to the Manager to ensure efficient running of the day to day operations of the Transactions Team in order to meet agreed Service Standards.
  • Role requires sound and consistent judgement in dealing with all queries in relation to existing unit linked policies, especially more technical queries.
  • Jobholder must be effective communicator and able to provide quality services to an international base of introducers.

Comfortable with working in a highly dynamic international financial services

5 days with 23 days Annual Leave

Interested parties please upload your CV by clicking Apply Now below.

For more jobs, please visit our website: www.williams-asia.com (Personal data submitted are for recruitment purpose only.)

 

More job information
Job ref no. CT3120178-01#1136
Salary
  • N/A
Job Function
Industry
Location
  • Sheung Wan
Employment Term
  • Permanent
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • N/A