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Job ref no.: CT3115070-01#0014
Courtyard by Marriott Hong Kong

Front Desk Agent/ Executive Lounge Agent

Courtyard by Marriott Hong Kong

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Responsibilities:

  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Secure payment; verify and adjust billing.
  • Activate and file room keys.
  • Process all guest requests and relay messages.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
  • Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs.
  • Count bank at beginning and end of shift; secure bank.

Requirements:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable

Interested applicants, please send your resume to the Human Resources Department.

E-mail: [via CTgoodjobs Apply Now ]
Address:167 Connaught Road West, Hong Kong
Tel: 3717-8899
Fax: 3717-8897


Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

More job information
Job ref no. CT3115070-01#0014
Salary
  • N/A
Job Function
Industry
Location
  • Sai Ying Pun
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip