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Job ref no.: CT3127061-01#0193
Rosewood Hong Kong

Front Desk Associate
前台接待專員

Rosewood Hong Kong

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. Apply Now. #RWHKGRocks

Essential duties and responsibilities

  • Provide the highest standard of customer service, including check-in and check-out services, striving to go extra mile at all times
  • Maintain the Rosewood handover log for the next shift, noting any services that are pending to ensure follow up and completion
  • Assists in maintaining a comprehensive, current and guest focused set of departmental; standards and procedures and oversees their implementation

Requirements

  • Higher Diploma in Hospitality or Tourism management is an advantage
  • Minimum 1-3 years of relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity
  • Proficiency in English, Putonghua and Cantonese is essential
  • High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

Is a “brand ambassador" at all times and ensures brand integrity and clarity and company’s culture is always maintained

Excellent remuneration and benefits packages are offered. Please submit your application here [via CTgoodjobs Apply Now ].

Rosewood Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. Successful applicants will be contacted within six weeks and applicant contact details will be held for 12 months, from the date of application.

More job information
Job ref no. CT3127061-01#0193
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree
Benefits
  • 5-day week
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Meal allowance
  • Medical plan
  • … + 2 more