Job ref no.: CT3119337-01#7532

Front Desk Guest Ambassador 酒 店 前 檯 服 務 大 使

JJ Hotel

  • Discretionary bonus
  • Meal allowance

JJ Hotel is a business hotel located at Wanchai, Hong Kong. Being located in the heart of Wanchai, various forms of transportation are easily accessible by our guests and it only takes a few minutes to commute to or from HK Convention & Exhibition Centre, business and shopping district of Central and Causeway Bay.

It is the mission of JJ Hotel to consistently deliver exceptional service and provide business travelers and leisure guests with a superior quality accommodation at the best value and a memorable stay in Hong Kong.

A member of QTS Scheme of the Hong Kong Tourism Board since 2008

Winner award by TripAdvisor since 2013



Key Responsibilities:

  • Handle check-in & check out of the guest rooms and room reservations
  • Handle general inquiries and complaints
  • Provide administrative and clerical support, such as preparing reports
  • Handle ad hoc project as assigned

Job Requirements:

  • F5 or above, holder of certificate in hospitality studies will be an advantage
  • Preferably with a minimum of 1 year's relevant working experience
  • Proficiency in spoken and written English, Chinese and Mandarin
  • Good computer skills
  • Service-oriented, pleasant personality
  • Strong interpersonal and problem solving skills
  • Willing to work on shift is a MUST
  • Shift hours: 08:00-17:00, 14:00-23:00, 23:00-08:00

Monthly Salary: HK$12,000 - HK$15,000 (Negotiable, depending on qualifications and working experience)

Benefit: Meal Allowance, Monthly Attendance Award and Bonus, Birthday Holiday, Special/Extra Leave, Discretionary Annual Bonus

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More job information
Job ref no. CT3119337-01#7532
  • N/A
Job Function
Employment Term
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip