Handle customer inquiries and complaints in timely and professional manner. If necessary, promptly report to their superiors.
Coordinate with internal departments in order to handle requests and complaints
Diploma or above in hotel management or related discipline
A minimum of 1 year's relevant experience in star hotel / serviced apartment
Familiar with Opera system
Good communication and interpersonal skills
Pleasant and outgoing personality
Good command of spoken English & Mandarin
Competitive package offered to the right candidate, include 12-day annual leave, attractive performance bonus, medical & dental plan, free meal, education & development allowance, staff dining discount, birthday cake.
Interested parties may email application letter together with detailed CV (with current and expected salary).
Applicants who do not hear from us within 4 weeks should consider their applications unsuccessful. Information collected will be used for recruitment purposes only.
The Royal Garden, which is awarded as a Caring Company, opened in its doors in 1981 and today, it is one of the best available accommodation options in Hong Kong. Situated in the center of the city in Tsimshatsui, The Royal Garden is within close proximity to many major attractions around the city. Asides from the convenient and great location of our hotel, the rooms and facilities reflects absolute quality and a promise of utmost comfort for each and every guests. We offer wide range of training and development programs as well as a rewarding career for all candidates who have positive attitude at our hotel.