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Posted on 2021-11-16
Sheraton & Four Points by Sheraton Hong Kong Tung Chung

Front Desk Supervisor

Sheraton & Four Points by Sheraton Hong Kong Tung Chung

Job Summary

  • Provide day-to-day supervision to Front Desk Section
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Process all check-outs including resolving any late and disputed charges
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
  • Complete designated cashier and closing reports in the computer system 
  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Requirements

  • Degree in Hospitality Management or related disciplines
  • Proactive and polite wtih good interpersonal skills
  • Excellent command of written and conversational skills in English, Cantonese and Mandarin

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department [via CTgoodjobs Apply Now ].

*Information provided by you will only be used for consideration of your application for the relevant position.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

More job information
Salary
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Social / Recreation & Sports Facilities
Job Function
Location
  • Tung Chung
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 4 years
Career Level
  • Non-management level
Education
  • N/A